Eufy Doorbell P2P Connection Failure – Troubleshooting Guide

The Eufy doorbell is one unique doorbell that adds extra features to your home and security system. With its camera and motion sensor features, this doorbell alerts you whenever anyone is approaching within the range you set.

 

One thing with advanced doorbells that use wifi and other features is the fact that they tend to develop faults from time to time. The Eufy doorbell is no different. You might wake up someday and notice that your Eufy doorbell is having a P2P connection failure.

 

What Causes Eufy Doorbell P2P Connection Failure

 

There are different reasons why your Eufy doorbell keeps giving you a P2P connection failure. If you are having a connection failure problem, below is a list of the possible reasons why you are having this problem

 

  • Wifi Network

This is the first possible reason why you keep having a p2p connection failure on your Eufy doorbell. If you are not using the right wifi settings or network you will keep having a p2p connection failure for your doorbell.

You should know that there is a specific network by which the Eufy doorbell operates. Your Eufy doorbell operates on the 2.4GHz wifi network.

Any other network you try to connect your Eufy doorbell to will result in a connection failure which will make you not have access to certain features such as the live camera, motion sensors, and a lot more.

 

  • Router

This is another thing that could be responsible for the p2p connection failure you keep having. If you are not using a good router, it will affect the ability of your doorbell to work optimally. 

Your router will determine the type of wifi network and the strength of your wifi signal. With bad settings on your router, your doorbell will have a connection failure.

Also, asides from bad settings, there is a possibility of your doorbell having a connection failure if your router or wifi signal is weak.

 

  • 2-factor Authentication

While this might not be a very popular reason why you are having a p2p connection failure on your Eufy doorbell, it is still a very possible and valid reason as there have been reports from various people about the 2FA affecting their doorbell.

If your 2-factor authentication is on, it will affect the ability of your doorbell to successfully connect to your wifi. This is because the 2FA prevents other devices from connecting to your phone or wifi. When this happens, your doorbell will not be able to connect thereby causing a p2p connection problem.

 

  • Distance To Router

This is another possible reason why your Eufy doorbell could be having a p2p connection failure. If your doorbell system is located far from your router, it will cause your device to have a connection problem.

When using devices like these, your router shouldn’t be too far from where the device is located. This is because the signal strength and quality become weaker with distance.

Ensure your doorbell system is located closer to your router if you will like to solve your p2p connection problem.

 

Eufy Doorbell P2P Connection Failure (Troubleshooting Guide)

 

Once you have seen the cause of your Eufy p2p connection failure, you might be looking for ways to fix the problem. Below are things you can do to fix your doorbell connection problem.

 

  • Set Your Wifi Network

This is the first thing you should do once you notice that your Eufy doorbell is having a connection failure problem. You need to check the wifi network you are currently using and if it is compatible with your Eufy doorbell.

Remember that the Eufy doorbell only operates on the 2.4GHz wifi network, any other network will cause your doorbell to not work properly.

Check the wifi network and set it to 2.4GHz. Once this is done, your connection problem should stop almost immediately. 

 

  • Router

This is another thing you can check and fix if you will like to solve your Eufy doorbell p2p connection problem. Check if your router is in perfect working condition. If it isn’t, you will have to look for ways to fix the problem.

Apart from checking if everything is in perfect working conditions, you will have to check your router settings. It is possible that the setting of your router is what is hindering the successful connection of your doorbell to your smartphone or device. Make sure the settings tallies with the requirement of the doorbell.

 

  • 2-factor Authentication

This is another thing that you should check and set if you are looking to stop your p2p connection problem. Since we all know that 2-factor authentication affects the ability of your doorbell to connect successfully with your smartphone, simply check if your 2-factor authentification is turned on.

If you notice that it is turned on, all you need to do is simply off the authentication. Once it is turned off, your doorbell should be able to connect almost immediately. 

 

  • Reduce The Distance Between Your Doorbell and Your Router

Reducing the distance between your router and your security system is something you should consider doing if you are looking for ways to stop your Eufy doorbell p2p connection problem. 

Ideally, your doorbell shouldn’t be more than 30 feet away from your security system. If it is more, you will have to find a way to bring each of them much closer.

Once you do this, you should have better signal strength and signal quality which should make your doorbell connect with ease.

 

Why Does My Eufy Doorbell Keep Going Offline?

 

Apart from your Eufy doorbell having a p2p connection issue, your doorbell might just randomly keep going offline. Below are reasons why your Eufy doorbell keeps going offline.

 

  •  Power Problems

This is the first thing that should be on your mind if you are looking for reasons why your Eufy doorbell keeps going offline. It is very much possible that you might be having a power problem.

Since there is nothing you can use to check the power problem of your device, it becomes impossible for you to know when the batteries are running flat.

The only thing you can do is to open the doorbell and check the batteries. You can then try changing the batteries to confirm if it is a power problem.

 

  •  Temperature

This is another thing you should do the moment you see a notification that your Eufy doorbell is offline despite being powered on. You should check the temperature of your doorbell to know if your doorbell is heating up.

If your doorbell is heating up, it will be relatively hard for your doorbell to stay offline. This is because it has some inbuilt safety features that prevent it from coming online if the device is overheating.

 

  •  Connection Problem

Connection problems could be another reason why your doorbell keeps going offline. If the wiring of your doorbell is poorly done, there is a pretty big chance that it will result in your doorbell being offline.

You need to check if your doorbell is properly connected to your security system. If it is not, you might have to take your time to do the connection yourself. This should help fix your doorbell offline problem. If you cannot fix it, you should probably call a specialist that should help fix this problem.

 

Why Is My Eufy Doorbell Not Working?

 

There are different reasons why your Eufy doorbell isn’t working the way you would like. Below is a list of reasons you should consider.

 

  • Battery Problem

This is the first reason why your Eufy doorbell isn’t working. There is a huge possibility that your doorbell isn’t coming on because of a flat battery. 

If the battery in your doorbell is flat or low, your doorbell will stay offline and refuse to come even if you keep pressing the power button.  Simply change the battery and your doorbell problem should end.

 

  • Doorbell Settings

This is another reason why your doorbell isn’t working the way you want it to. If the settings of your doorbell are relatively different from the normal mode of setting, the doorbell will not work in the normal way. 

It could be that you have turned off the motion sensors and other things, once these settings are turned off, your Eufy doorbell will work without all those features. However, it will not work perfectly.

 

  • Homebase Connection Error

Homebase connection errors are pretty common. Whenever they happen, you will notice that your doorbell keeps going offline before it can connect to your Homebase. 

If there is a home base connection error in your home, your doorbell will not work or function properly. The first thing you need to do if you are looking for connection errors is to check for a yellow light on your doorbell. If you see a yellow light, then you are having a connection error problem. 

All you need to do to fix this problem to simply reboot your doorbell and your security system. Once this is done, the error should disappear and your doorbell should get back to working properly again.

 

 

 

 

Conclusion

 

There are a couple of reasons why your Eufy doorbell keeps having a p2p connection failure. All these reasons why been discussed in the article above.  There are also a couple of other reasons why your doorbell keeps going offline. 

The solutions to these doorbell problems have been discussed above. From rebooting your doorbell to checking your network settings, go through the solutions listed in this article to find the one that will solve your doorbell problem.

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