Can’t Find Ecobee Registration Code: Causes and Solutions

The Ecobee registration code is essential as it allows you to remotely control your Ecobee thermostat and other Ecobee features. That means the registration code lets you control your thermostat outside your house. With the registration code, you can maximize the features of this smart home device.

 

Although rare, you might have problems navigating or getting the registration code for your Ecobee thermostat. We will discuss finding your Ecobee registration code and the entire Ecobee registration process below.

 

Why Can’t I Find the Ecobee Registration Code?

 

The registration code is easy to get, as you should find it on your Ecobee thermostat. However, if you cannot, it is primarily because of your inability to navigate or operate the thermostat. 

Another reason you might not find the registration code for your Ecobee thermostat is that the thermostat might already be connected to another Homebase. If it is connected, it becomes impossible to get any registration code unless you factory reset or reboot the device.

Once you do this, you will begin the registration anew and get a registration code on the device.

 

How Do I Find the Ecobee Registration Code?

 

As long as the thermostat isn’t connected to any Homebase, you will find it relatively easy to get the Ecobee registration code. To get the registration code, simply follow the steps below.

 

1. Connect your Ecobee to Power and Click on the Main Menu

This is the first thing you must do to install your Ecobee. You must take your time to connect your Ecobee to power. Once you connect it to power, you can click on the main menu. The main menu is the three lines at the bottom left on the thermostat screen.

 

2. Click on Registration and Perform 2FA

This is the next step to get the registration code for your Ecobee thermostat. Click on the registration option, and you will be directed to the 2-factor authentication page. You will have to connect to wifi. Select the wifi and input the password. 

Once the connection to the wifi is successful, a four digits code should appear on your screen. Memorize or write the code, as you will find it helpful when trying to perform remote access on your Ecobee thermostat.

 

How to Register Ecobee Thermostat to the App

 

Once you generate the registration code on the Ecobee thermostat, you next must connect the Ecobee thermostat to your phone to enable remote access. You should know that you must connect it to your phone within one hour, or the registration code expires and becomes invalid. If the previous registration code expires, you must repeat the entire registration process on the Ecobee thermostat. 

 

You can follow the steps below once you want to connect the Ecobee thermostat to the app.

 

1. Download the Ecobee App and Create an Account

This is the first thing you must do to connect your Ecobee thermostat to your phone. You must download the Ecobee app on your iPhone or android. You can get the app on your google play or ios stores.

Once you have downloaded and installed the app, the next thing you should do is click on create an account. That is, if you don’t have an existing account. You can simply log in with your credentials if you have an existing account. 

To create a new account, input the correct email and home address. Although the home address is optional, you will need it to get live weather updates on the app.

 

2. Add the Ecobee Device on the App

Once you have successfully created an account, the next thing to do is to add the Ecobee device n the app. It is easy. Just click on the + sign on the home screen of the app. You will be asked about the product you intend to register. Select thermostat and confirm the thermostat has been successfully installed on the app. 

You will land on an input registration code page on the app. Enter the code on your Ecobee thermostat and click done (remember, the code only has a 1-hour validity. You must regenerate the code once the code expires).  Click on next. You must wait for several seconds for the thermostat to be added. Once added, you will be told to describe the home details. You must fill in more information like the type of house, the size, the floors, and other questions.  You can select done once you are through.  Give your thermostat a name for easy identification on the app. Once you see an <all systems go>, you have successfully registered the Ecobee on your app. 

You can click okay for registration confirmation if you are close to your thermostat. 

Once you follow the steps above, you should be able to enjoy complete remote control of your Ecobee thermostat.

 

How to Register Ecobee from the Web Portal?

 

Apart from the app, you can always control and access information on your thermostat using the Ecobee web portal as long as you have registered and connected your Ecobee thermostat.  Registration on the web portal is as easy as registering on the app. Simply follow the steps below.

 

Step 1: Go to Ecobee. com/register and Select Device

This is the first step to registering your Ecobee thermostat via the web portal. Go to your browser, type in Ecobee official website, and add :/register to the end of the URL. Once you do this, you will land on the Ecobee registration page.

Once you are done landing on the page, you must select the Ecobee device you wish to register. You will see a list of devices ranging from Ecobee 3 to Ecobee 4, Ecobee 3 lite, and much more.

Once you have selected the device, you must enter the four digits registration code generated on the thermostat. Proceed to fill in other necessary details to set up your account and accept the terms and conditions.  You should tap okay on the thermostat the moment to complete the registration.

 

How do I Change the Email Address for Ecobee Thermostat?

 

There are different methods you can use to change the email address for your Ecobee thermostat. Below are the methods to change the email for your Ecobee thermostat

 

How to Change Email Address with the Ecobee App

Changing the email address with the Ecobee app is pretty simple. The first thing you must do is unregister the previous email address linked to the Ecobee thermostat. Once you have successfully unregistered the email address, you can click on registration on the thermostat main menu and click on continue on the registration wizard screen. A registration code will be generated on the Ecobee thermostat. Memorize or jot down the code.

Once you have done the above, go ahead and launch the app on your phone. Select the account icon and log out. Once you have logged out, click on <create account> on the app.  Enter your email, name, and new password. You will see the terms and conditions of the app. Click on accept terms and conditions, and click on <create account>. Once you do this, you will be required to select home and fill in the necessary details about your home, fill in the necessary details and save. 

You can go ahead and add your new thermostat to your device the moment you are done registering your new email to the app.  To add the thermostat, simply click on add a device and select the thermostat.  Once you do this, the app will ask you if it has been installed.

Click on yes, it’s installed.  Click on registration and enter the registration code on your Ecobee thermostat. Follow the prompts and you are good to go. You should see a message or notification telling you the thermostat has been successfully added to the app.

 

How to Change the Email Address via the Web Portal?

Changing the email address via the web portal is pretty easy. All you need to do is follow the same steps for changing the email address on the app.  Once you follow the steps above, you should be able to change your email address with ease.

 

How Do I reset my Ecobee Thermostat?

 

There are several things you can reset on your Ecobee thermostat from schedules to email reset.  Here is a guide on how to carry out various resets on your Ecobee thermostat

 

How to Reset Schedules and Preference on your Ecobee Thermostat

Resetting your schedule on your Ecobee thermostat is pretty easy. All you need to do is go to your main menu and click on settings. Click on reset and click on reset schedules. Your schedule will reset immediately after you do this.

By resetting the Schedule, you should know that your current schedule will be cleared from your phone. Other things such as temperature range, date, time, and location will also be cleared from the Ecobee thermostat.

 

How to Do a Factory Reset on an Ecobee Thermostat

Doing a factory reset on your Ecobee thermostat is pretty easy. All you need to do is click on the main menu and click on settings. Click on reset and click on reset all.  Once you do this, the thermostat should return to the factory settings. 

 

How to Unregister Ecobee from the App

Now that you know how to register the Ecobee from the Ecobee app, you may be curious about how to unregister the Ecobee device from the app. Here is a guide on how to unregister Ecobee from the app.

  1. Launch the app on your phone and select home. Once you do, select the thermostat you want to unregister.
  2. Click on the main menu at the bottom left of your screen and click on device settings. 
  3. Click on remove device and confirm again to remove the device. 

Once you do this, the thermostat you selected will be removed immediately. 

 

Video Guide

 

 

 

 

Conclusion

 

If you can’t find your registration code, it is likely because your Ecobee isn’t installed or connected to wifi. We have discussed the steps you must take to generate the registration code on your Ecobee thermostat. However, you must know that the registration code is only valid for 1 hour.

We have also discussed connecting your Ecobee to the app and other important things. Simply read through to get the Ecobee installation process you need.

Leave a Comment